Arrive at Auckland Airport

Clearing Customs

On the airplane to New Zealand, you will be given an Incoming Passenger Card by the Flight Attendants.

The Passenger Card is a declaration that explains what you are bringing into New Zealand.

Answer all the questions truthfully. The penalties for false declarations are very heavy and the goods may be confiscated as well.


New Zealand Customs are very strict about food of any description being brought into New Zealand. All food must be declared to Customs on arrival in New Zealand or dumped in the rubbish bins in the Arrival Hall.

For a list of what you are not allowed to bring into New Zealand, visit the New Zealand Customs Service website.

New Zealand has a large multicultural population, including a range of Asian supermarkets. Most foodstuffs, which you can buy in your home country, can be purchased in New Zealand from shops specializing in ethnic foodstuffs.

Airport pickup

Taylors College Auckland can arrange for you to be met at the airport upon arrival and transferred to your homestay or accommodation. You will need to book this service in advance and advise us of your flight details.

Our staff will send a sign to you or your agent to pass on to you (example below) which you can use to help you to locate the driver upon arrival.

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